Business Solutions

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Program Highlights

LLCC Continuing Education can help take your organization and employee performance to the next level. We work with your team to design trainings and solutions for your company and its desired results. Attracting and retaining a qualified and knowledgeable workforce is essential to success. We look forward to partnering with you to upskill current employees, assist with training components of onboarding new staff and develop a qualified workforce pipeline. LLCC can:

  • Enhance workforce productivity and effectiveness.
  • Increase employee retention.
  • Work with a partner for the employee onboarding process.

Essential Workplace Skills

Training Series – NOW AVAILABLE

Practical, customizable training delivered at your worksite
Available at a reduced rate through December 2025.

Thanks to a Noncredit Strategies at Work (NSAW) grant from the Illinois Community College Board (ICCB), LLCC is offering its Essential Workplace Skills (EWS) series at a subsidized rate through the end of 2025. These high-impact, instructor-led sessions are designed to address the critical soft skills employers need most — communication, professionalism, problem-solving, resilience and more. Each session is three hours long, can be customized to your organization or industry and is available for onsite delivery.

Available sessions

Communicating Effectively 

Strengthen communication across all levels of your organization. This session focuses on communication styles, active listening, handling conflict and cross-generational/cultural interactions, all designed to boost engagement and productivity.

Thinking Critically at Work 

Equip your employees to solve problems, think independently and make sound decisions. This training emphasizes data-informed thinking, avoiding cognitive traps and effectively communicating recommendations.

Understanding Customer Service Essentials

Ideal for both internal and external-facing teams, this course strengthens customer-centricity, communication skills and service recovery strategies, with practical tools to build trust and loyalty.

Practicing Professionalism at Work 

Elevate the standard for workplace behavior. This session addresses common professionalism pitfalls, how to accept feedback and what it means to contribute positively to your workplace culture.

Navigating Challenges and Stressors 

Support your team’s resilience and emotional intelligence. This course helps participants manage stress proactively, build wellness habits, set boundaries and respond thoughtfully in tough situations.

Building Stronger Teams Through Inclusive Practices

Discover practical strategies to strengthen team collaboration and communication. Participants will explore ways to recognize unconscious bias, improve interpersonal understanding and work effectively across a range of backgrounds and perspectives.

Ready to bring EWS to your team?

Whether you're addressing retention, culture or performance, our team can help you select the right sessions and customize delivery for your workforce needs.

Email Diana Bivona to learn more or schedule training today.

Training Areas

Proud Partner. Behind Every Employer Illinois.

Training options are flexible and customized to your organization’s unique needs. We offer training and consulting in a variety of areas, including but not limited to: 

  • Leadership and team development
  • Supervisory skills
  • Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams)
  • Adobe
  • Information technology
  • Communication
  • Business and technical writing
  • Success/Employability skills
  • Safety training, train the trainer programs and safety audits – aerial lift, OSHA, forklift, etc.
  • EPA 608
  • Industrial technology
  • CPR
  • AutoCAD
  • Solar
  • Digital literacy
  • Language skills (Spanish, English as a Second Language)
  • CEUs for licensed professionals  
  • And much more! 

Organizations interested in working with LLCC to develop customized training or corporate training programs can email Diana Bivona  or call 217-786-4959.

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