Canvas is LLCC’s Learning Management System (LMS). It is used by learning institutions, educators and students to access and manage online course learning materials and communications with your instructor. At LLCC, every course has access to Canvas. Whether your course is fully online, hybrid or meets face-to-face, you may be asked to log into Canvas to access course materials, check communications from your instructor, take quizzes, turn in assignments or check your grades.

Students may access Canvas by:

1. Going to the LLCC homepage
2. Clicking "Info For" at the top right and then "Current Students"
3. Clicking on the link to Canvas under the "Quick Links" section
4. After accessing Canvas, enter your LLCC network username and password to log in. If you are logged in to another LLCC web service, you may be automatically logged in to Canvas.

Students may receive Canvas technical support by clicking the "help" button inside of Canvas. Additionally, the department of Academic Innovation and eLearning at LLCC offers technical support. Contact them by phone at 217-786-2345 or by emailing Canvas.Support@llcc.edu

Walk-up support is offered at the Canvas Support Desk in the lower level of Sangamon Hall during LLCC’s normal business hours.

View the online support webpage for getting started with Canvas at LLCC.
 

The LLCC Library, located in Sangamon Hall, has many desktop computers available for students to use on-site.

The LLCC Library also offers semester long laptop and hotspot loans. To request a laptop or hotspot, students must first contact their student success coach for approval.

All users of LLCC technology play a vital role in the protection of our network and data. It is imperitive that each person takes precautions to keep person and work technology protected. Read more Cybersecurity tips online.

Multi-Factor Authentication (MFA)

Multifactor authentication is a means of logging in to your online account with more than one method of verification. LLCC requires MFA for all accounts to help protect our users from phishing or ransomware attacks. Learn how to set up MFA on our llcc.edu account online.

The LLCC IT Help Desk is available to assist students in activating their account; accessing email, Canvas, LLCC ALERT, Wi-Fi; and setting up LLCC email on a smartphone. If you have questions or are in need of assistance, contact the IT Help Desk by generating a support request ticket, visiting the IT webpage, sending a detailed email from your LLCC email account to helpme@llcc.edu, or calling 217-786-2555.

LoggerCentral is a tool that provides students with 24-hour access to check final class grades, view unofficial transcripts, search and register for courses, manage waitlists, create an academic plan, and view payment and financial aid information. On the LLCC homepage at the top right, click "Info For" and "Current Students." Then click LoggerCentral under the Quick Links section.

Search for classes

• Once logged in to LoggerCentral, click on “Student Planning.”
• Use the search box to enter the class you would like to search for and click enter.
• You can use “Filter Results” on the left side of the screen to help narrow your results.

Register for classes

• From the home screen, click on “Student Planning.”
• Under “Plan your Degree & Register for Classes,” click on “Go to Plan & Schedule.”
• Add the term by clicking on the “+,” then select the correct term from the dropdown menu and select “Add Term.” Use the search box to enter the class you would like to search for. Click enter.
• You can then choose the section you want to register for (filters on the left-hand side will help you narrow down your search.)
• Click “Add Section to Plan.” Then “Add Section.”
• You can then return to “Plan & Schedule.”
• Click “Register Now.” You will also be able to view your class(es) in a calendar view.
• At this point, you are registered, and no one else can take your seat in the class. You are responsible for tuition charges and for dropping or withdrawing from classes, if necessary.
• If you are registering for developmental math classes (like MAT 081, 082, 088, etc.), register for the first level (MAT 081) and then go back and register for the second level (MAT 082). This is necessary because MAT 081 is a prerequisite to MAT 082. You will need to look in the modules to find most developmental math classes.
• Once you are registered, you will receive a confirmation email in your LLCC email account. If you do not receive this message, you are not registered and should call 217-786-2292 for assistance with registering.

Check final class grades

• From the home screen, click on “Grades.”
• How to view your unofficial transcripts.
• From the home screen, click on “Student Planning.”
• Click on “Student Planning” toward the top of the screen and select “Unofficial Transcripts” from the dropdown menu.
   

All LLCC applications that require a login to authenticate will utilize the same username and password, with the exception of Office 365. 

• The username is case sensitive and is used to access all systems. Example: juser1234.
• Your email address is your username@llcc.edu and is only used to log into Office 365.
   

Student email account

Your email account is hosted by Microsoft. Please complete any request for more information for authentication verification. This will allow you to reset your password via your email account without contacting the IT Help Desk for assistance. Your email account can be accessed via the web or added to your smartphone by downloading the Outlook app from the appropriate app store for your device. Visit the LLCC IT Portal or call the IT Help Desk at 217-786-2555 from 8 a.m. to 5 p.m., Monday-Friday. Summer hours may vary.

Access your email account

• At the top of the LLCC homepage, click on "Info For", select current students from the drop down. Scroll to Quick Links, and select Email.
• Enter your LLCC email address (i.e., juser1234@llcc.edu) and click on Next.
• Depending upon your browser and if you are logged into the computer workstation on campus, you may need to enter your password.

Sign in

Your new email inbox comes with a convenient feature called Single Sign On (SSO). When you use an LLCC computer to access Outlook on Office 365 in Edge and Google Chrome, the service signs you in automatically using the authentication credentials used when you initially logged into the computer. It is important that you log into LLCC computers using your own credentials. If you are using a kiosk computer or a public use computer that will not allow you to log in as yourself, please use the Firefox browser to access your email.
SSO does not allow signing out by clicking on the upper right-hand corner Sign Out option. Instead, simply close your web browser and log off of Windows to end your email session.

Resetting your password

Your password can be reset on the login page of your LLCC email account. Click on the “Forgot my password” link. This will utilize the information that was entered in the authentication verification steps previously. Should you have difficulty resetting your password, please contact the IT Help Desk with your LLCC student ID number. For more information, including how to change your password, go to https://it.llcc.edu.

If students need assistance with technology to complete an assignment, the Student Technology Center is here to support them. The Student Technology Center can provide help for students with software that is required for class assignments.

The Student Technology Center is also available to support students who may not have a strong technical background or who may require additional support getting started with a technology-based assignment.

The Student Technology Center is located next to the Canvas Support Center in the lower level of Sangamon Hall, is available to support students from 8 a.m.-5 p.m., Monday-Friday. Students may stop by for on-demand support or schedule an appointment online.

Wireless internet access is available in all buildings on the Springfield campus, Helen S. Hamilton Outdoor Learning Area and LLCC’s off-campus locations. 

• Students: choose LLCC-GUEST network to access the internet and essential resources such as LoggerCentral and Canvas. Each time you connect, you will be asked to accept the terms of service.
• Faculty and staff: can utilize the LLCC-GUEST network for internet access, or the LLCC-EMPLOYEE network to access internal systems that require authentication.